TABASCO^® Animated Screen Saver Frequently Asked Questions

1. I'm having trouble getting the animated screen saver to download and install.
   Complete instructions can be found on this page. (Note: the Windows versions of the audio enhanced screensaver are self-extracting archives, so you will not need WinZip.)
   
   
2. Once it was downloaded, it told me to type the name of the program I wanted to use to open the file. I have no idea. What should I use?
   Since the animated screen saver is compressed, you will need either WinZip (Windows). or Stuffit Expander (Mac) to open the file
   
   
3. I installed the animated screen saver, but it won't launch; or when it does, the screen is black or the desktop doesn't appear. Or, I get an "out of memory" error. What's happening here?
   In all likelihood you have a large monitor set to maximum (usually "millions", or 24-bit) color depth. Try setting your monitor to display 16-bit (or "thousands") colors. On the Macintosh, do this in your Monitors and Sound control panel. Under Windows, do this in the Display control panel.
   
   Another possibility is that you don't have enough free RAM. Try quitting a few applications and see if it works then. If you have less than 6MB free at the time the animated screen saver launches, there is a good chance you need more memory.
   
   
4. I have a Macintosh with another animated screen saver already installed. Do I need to disable my old animated screen saver to get this one to work?
   In most cases, yes. Some animated screen savers (such as After Dark) you should be able to disable by opening the control panel and turning it off. If this does not work, you may also need to drag out of the Control Panels folder and restart the machine.
   
   
5. I love the animated screen saver, in fact so much so that I don't get any work done. My boss has demanded that I delete it from my hard drive. How do I (sob) do that?
   On Windows: look inside the C:\WINDOWS\ directory and delete the "Peppers.exe" and "Peppers.scr"
   
   On Macintosh: look inside your Control Panels folder and drag the PepperSaver file to the Trash.
   
   
6. I've read all these instructions and yet I am still befuddled. Is there an actual human being that can help me?
   Send a detailed e-mail describing your problem to screensavers@bentmedia.com. Please include the following information:

   Operating System (e.g., MacOS 8.1, Windows 95)
   Computer type/ speed (e.g., iMac 266, Pentium II/200)
   Monitor(s) size/ depth: (e.g, 1024x460, thousands of colors)
   Main hard drive size and free space (e.g., 4GB with 300 MB free)
   Total memory and approximate free RAM (e.g. 24 MB with 8MB free)
   Version of the animated screen saver

   Back to Download

Screensaver designed and developed by Bent Media.